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Position – DISPATCH CSR 

Location: EULESS, TX

Type

- Full-time

Responsibilities

- Schedule appointment times as required meeting designated delivery windows set by the customer.

- Enters order information directly into computer system accurately and on a timely.

- Communicates with customers to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times and alternative solutions where possible.

- Communicating and coordinating with colleagues as necessary.

Qualifications

- Experience in Customer Service for 1 year

- Organizational, interpersonal communication and computer skills

- Detail Oriented and work effectively under pressure while meeting all applicable deadline

- Ability to establish and maintain professional atmosphere for co-worker and customer

- Proficient in Korean & English

- Legally authorized to work in the United States

Benefits

- Lunch Provided

- 401 k plan

- Health Insurance

- Paid time off

How to Apply

- Qualified applicants should submit their resumes to HR department: eric.ko@fnsusa.com

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