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Location: US – COPPELL, TX

Type: Direct-Hire | Full-Time | CSR / Logistics Operator

CSR SPECIALIST

Responsibilities

• Schedule appointment times as required meeting designated delivery windows set by the customer.

• Enter order information directly into computer system accurately and on a timely.

• Communicate with customers to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times and alternative solutions where possible.

• Communicate and coordinate with colleagues as necessary.

Qualifications

• Experience in customer services.

• Organizational, interpersonal communication and computer skills.

• Detail-oriented and work effectively under pressure while meeting all applicable deadlines.

• Ability to establish and maintain professional atmosphere for, co-workers and customers.

Preferred Qualifications

• Korean/English bilingual

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

급여: $ 48,000 + /yr

지원 방법: eric.ko@fnsusa.com 으로 이력서 송부